Neighborhood helpers and (mobile) caretakers are on duty day and night in almost all HOWOGE neighborhoods. A special service that makes everyday life easier, safer, and more personal.
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Mobile caretakers
When others' workdays are over, Andreas Helm (50, pictured left) and Axel Zorn (61) go on tour for HOWOGE tenants. Between 6 p.m. and 5 a.m., they drive through their assigned neighborhoods, ensuring safety and order. They are the contact persons in the event of a burst water pipe at night, as well as in cases of noise pollution or need for assistance in the neighborhood. It's not just the police who are happy to have them. The people in the neighborhood are also grateful for safe evenings and nighttime hours.
The tenants are happy that we are there.
Andreas Helm & Axel Zorn | Mobile caretakers at HOWOGE since 2019 & 2007
Building supervisor
From tidying up to listening – caretakers like René Seidlitz, 49, are the good souls of the house and yard. They clear away bulky waste, change locks and light fixtures, are there when there's water damage, and sometimes just listen: "We help older people in particular in their apartments, and often with a listening ear." In his job, Seidlitz always has to be spontaneous; every day brings new challenges. He is happiest when tenants thank them personally.
I know many tenants by name and am always willing to listen.
René Seidlitz | Caretaker since 2023
Neighborhood helper
As a neighborhood helper, Mandy Härle-Triebel is something of a helping hand on site. She supports the caretakers on the one hand, and also serves as a contact person for tenants on the other. "If they need help, we're there," says the 50-year-old. It's the social aspect that she particularly enjoys: "In the event of an emergency, we hand out water bottles; we also help if the mailbox key is missing or with the apartment handover. We're happy to be there for you, whatever the need."
We are the helping hands on site.
Mandy Härle-Triebel | Neighborhood helper since September 2024
Contact person search
Wir helfen Ihnen gerne.
No matter what the issue: Caretaker, breakdown, repair or tenant issues.
Caretaker
Your first contact person for cleanliness, order and traffic safety around your apartment.
Mobile caretaker
Responsible for cleanliness, order and traffic safety in the neighborhoods and for compliance with the house rules in the evenings and at night..