Tenant information dated January 22, 2026
Pest control/Pharaoh ant control in your house Erich-Kurz-Str. 5
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Pest control/Pharaoh ant control in your house Erich-Kurz-Str. 5
Dear tenants,
During routine inspections, we discovered repeated infestations of Pharaoh ants on different floors of your house.
It is important to report pests immediately, even if you only discover a single one in your home. If you wait too long, it is very difficult to get rid of pests.
Controlling Pharaoh ants is free. You don't have to pay anything!
Step 1: Please call our Technical Customer Service at (030) 54 64 40 50 (Monday to Friday between 6:00 a.m. and 5:30 p.m.) and state that you need pest control. Provide your name, address, and your contract/apartment number.
Step 2: A few days after the call, you will receive a letter from HOWOGE. This letter will contain the telephone number of the company that will be carrying out the work. The company will inform you about the three necessary appointments at your apartment approximately two weeks in advance.
These appointments must be kept without fail. Only in this way can we permanently control the pests.
Since Pharaoh ants are on the list of notifiable pathogens in Berlin, we will exercise our right to claim damages in the event of unjustified missed appointments.
Please don't let it get that far.
Best regards
Your service team
HOWOGE Wohnungsbaugesellschaft mbH